Customer Reviews
Personal testimonials from our customers.
"Thank you for your prompt response to our air conditioner/furnace replacement. Mike and Ashton were a pleasure to wrk with. They were very professional and efficient. Thank you!"
- Judy R.
"Very pleased with Scott and Garret. They were both very positive, upbeat, and knowledgable!"
- Mary Ann T.
"Dear Neil,
We wanted to express our extensive appreciation to your work crew who removed our broken central air conditioning system and replaced it with a new system yesterday, July 21, the hottest day in 16 years. Andy Luidhart worked directly with my wife Susan last week (when the system finally gave out and I was out of town) to spec out a replacement proposal. We contacted Andy to accept the proposal on Monday of this week and within an hour he had scheduled the work for yesterday, Thursday.
Josh, Kevin, and a third person who I did not know made up the work crew. I was most impressed with their work ethic to get the job done right before the day was over and in spite of the debilitating heat outside. They took time to answer a few questions I had and to explain what they were doing as they went along. To say the least, Susan and I are highly appreciative of their efforts. Please pass along our thanks and appreciation to them.
We’re glad you built and sustained such a fine company over the years and have such knowledgeable and hardworking employees who know their trades. Thanks again for your excellent service."
- Chris and Susan D.
"Hi Andy,
Yes, it's great to be able to regulate the temperature in different spaces! Again, your HVAC technicians did a great job!
Thanks again."
- Inge and Jeff
"Dear Neil,
The install went very well. The crew was excellent. They did a very nice job and fully explained the new system. We were very pleased in the decision to relocate the outside unit."
- Dave and Linda R.
"Andy,
Everything looks very good and works well. The installers were terrific and my wife and I are pleased. They explained things, the work area was spotless when they finished, and answered the few questions that I had."
- Robert P.
"Hi Andy,
The guys were great! DJ took the time to show me how to clean and reinstall
the filter on my furnace. They went above and beyond what was expected!
Thanks for all of the hard work you guys did!"
- Jen
"Hi Andy,
We are very happy with the work the guys did. They were professional, friendly and took care to stay out of our way as much as they could. They cleaned up after themselves quite well and I told them that.
I appreciated the way they worked and conducted themselves. The furnace works well and the fan is quieter than on the old unit. The guys cleaned the heat pump and put a filter and shut-off on the water line for the humidifier – much appreciated since now I won’t need to climb down into the crawl if it springs a leak! All in all, a good experience for us. "
- Linda
"Andy,
The guys were awesome! Very professional and did a great job. That is why we always go to Gearhart and didn’t even seek quotes from anyone else.
Thanks!"
- Randy and Carol
"Dear Gearhart Plumbing,
Thank You so much for the wonderful job on our yard drain; Your workers were so nice and did a super job, getting pretty dirty without complaining. I really like the look of our new rock garden. It is a special little place to be. Now we are just waiting for a big rain to see if it all works.
Thanks again, You do great work!"
- Marilyn
"Dear Gearhart Plumbing,
Thank you to the young man who came out last night to fix our furnace. Great to be warm again!!! I wish I could remember his name but glad he came out during the evening to help us!!!"
- Robin and Dale
"Andy,
Thank you so much for the prompt service of the furnace issue last week. It was so helpful to get this solved quickly. Since the temperature was dropping fast. Without your help, my daughter, her husband and three young children would have had to risk traveling through the weather to another house.
Awesome job answering/returning calls and completing services."
- Kris L.
"Thanks for always giving us such excellent service! You all are the greatest!"
- Dinah V.
"Thank you for responding so quickly to my leak! I know I can always count on you to take care of my plumbing problems quickly and get it right the first time!"
- Carol S
"I am so pleased with the furnace. It is keeping the house, uniformly, toasty warm, even in this below zero weather. Interestingly it doesn't even seem to be working very hard. The blower almost never seems to run on high, which I assume means the burner isn't either.
The house is much more comfortable than it ever was before."
- Reg
"Good work! Clean, friendly tech & reasonable charge.
Thank You!"
- George
"Thanks for helping me out. You have great guys working for you!"
- Doug
"Neil,
Thanks, I appreciate it, you always do a great job."
- Brad
"Neil,
Thank you for the awesome job Darly & Nate did at out house and for you sending out the guys so quickly, I'm just relieved it wasn't as bad as first thought! You are A+ in our book!"
- Jackie
"Neil,
So far so good. The furnace is working well. We are amazed by how quiet it is and really like the option to program it online.
Thanks to your crew for all of their work, especially in the cold, and to you all for loaning us the space heaters."
- Tim
"I was very impressed with the quality of work and the professionalism of the installers. You can’t get this level of service from any other company.
Please be sure to make their supervisor aware of positive note."
- Scott
"Just wanted to say thank you for the prompt response to our water heater problem. Ryan installed our new water heater and did a wonderful job.
He was polite, sweet, quick, neat and professional! He cleaned up his mess and did a great job!"
- Louann
"Thank you for your quick, thoughtful response to our need for some advice and assistance. Kevin is a real pro! He assessed the situation quickly and in no time the hot water tap into the bathtub was flowing freely once again and without the creation of a big hole in the wall of adjoining bathroom. We couldn't be more pleased.
Thank you for all your many years of serving the needs of the citizens of BG and the region."
- Dick and Nadine